Last updated: September 9, 2026
Orbion Digital (“Orbion Digital”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect information when you visit https://orbiondigital.ca or contact us about our digital marketing, SEO, website development, advertising or related services.
1. Information We Collect
We may collect the following information:
Information you provide directly
When you submit a contact form, request a consultation, subscribe to communications or communicate with us, we may collect:
- your name;
- business name;
- email address;
- telephone number;
- website address;
- information included in your message or project inquiry; and
- any other information you choose to provide.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address;
- browser and device type;
- operating system;
- pages visited;
- approximate location;
- referring website;
- date and time of your visit; and
- website usage information.
This information may be collected through server logs, cookies, analytics tools and similar technologies.
2. How We Use Personal Information
We may use personal information to:
- respond to inquiries and requests;
- provide, manage and improve our services;
- prepare proposals, estimates and service communications;
- communicate with clients and prospective clients;
- understand how visitors use our website;
- maintain website security and prevent fraud or abuse;
- send marketing communications where permitted by law;
- comply with legal and regulatory requirements; and
- fulfill any other purpose disclosed at the time information is collected or otherwise permitted by law.
3. Consent
Where required by applicable law, we will obtain your consent before collecting, using or disclosing your personal information.
You may withdraw your consent to certain uses of your personal information at any time by contacting us. Withdrawal of consent may affect our ability to provide certain services or respond to a request.
We will not require consent for purposes that are not reasonably necessary to provide a requested product or service.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- keep the website functioning properly;
- remember preferences;
- understand website traffic and usage;
- improve website performance; and
- measure the effectiveness of our marketing.
We may use third-party services such as Google Analytics, Google Tag Manager, advertising platforms, hosting providers or other similar tools. These providers may process information in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Website owner note: Keep this section only for tools that are actually installed. Add links to the relevant Google, Meta or other provider policies if those services are used.
5. How We Disclose Personal Information
We may disclose personal information to:
- employees, contractors and service providers who need the information to perform services for us;
- website hosting, analytics, email, CRM, advertising and technology providers;
- professional advisers, including legal, accounting or insurance advisers;
- law enforcement, regulators or government authorities where required or permitted by law; and
- a purchaser, successor or authorized party in connection with a business transaction.
We do not sell or rent personal information.
Service providers may operate outside Alberta or Canada. As a result, personal information may be processed or stored in another jurisdiction and may be subject to the laws of that jurisdiction.
6. Protection of Personal Information
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information.
These safeguards may include access controls, secure hosting, password protection, encryption where appropriate and procedures for handling personal information.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information against unauthorized access, use, disclosure, alteration or destruction.
7. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, enforce agreements and comply with legal obligations.
When personal information is no longer required, we securely delete, destroy or anonymize it where reasonably practicable.
8. Access and Correction
You may request access to the personal information we hold about you and request that inaccurate or incomplete information be corrected.
To make a request, contact us using the information below. We may need to verify your identity before processing the request.
We will respond to requests within the time required by applicable privacy legislation. In certain circumstances, access may be limited or refused as permitted by law.
9. Marketing Communications
If you have provided consent to receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions in the communication or contacting us directly.
Even if you opt out of marketing communications, we may continue to send administrative or service-related communications where necessary.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
12. Privacy Complaints
If you have a question, concern or complaint about how we handle personal information, please contact our Privacy Officer using the information below.
We will investigate and respond to privacy complaints in a reasonable and timely manner.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
Privacy Officer
Orbion Digital
Calgary, Alberta, Canada
Email:Â info@orbiondigital.ca
Website:Â https://orbiondigital.ca
